At Prop Catalyst, we respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit propcatalyst.in, submit an enquiry, contact us, or book an appointment through our website.
By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website, including:
Personal Information
Depending on how you use our website, this may include:
- Full name
- Mobile/telephone number
- Email address
- Information provided in messages or enquiries
- Appointment details
- Any other information you voluntarily submit through our forms or booking system
We only request information that is reasonably necessary to respond to your enquiry, provide our services, schedule appointments, or communicate with you.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Date and time of website access
- Referring website or source
This information may be collected through cookies, analytics tools, hosting infrastructure, or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Contact you regarding our services
- Schedule, manage, and confirm appointments
- Communicate with you regarding an appointment or enquiry
- Understand your requirements
- Provide and improve our services
- Improve website functionality and user experience
- Analyse website traffic and usage
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
- Maintain business records where reasonably necessary
We do not use personal information for purposes that are unrelated to the purpose for which it was collected unless permitted or required by applicable law.
3. Appointment Booking
Our website may provide an appointment-booking facility through LatePoint.
When you book an appointment, information such as your name, email address, phone number, appointment details, and any information you provide in the booking form may be processed for the purpose of scheduling and managing your appointment.
Appointment information may be stored within our website’s booking system and may also be processed by service providers that support the operation of the booking system.
4. Contact Forms
Our website may use contact forms to allow visitors to submit enquiries.
When you submit a form, the information you provide may be used to:
- Respond to your enquiry
- Contact you regarding your request
- Understand your requirements
- Provide relevant information about our services
Please do not submit passwords, financial account credentials, government identification numbers, or other highly sensitive information through general website enquiry forms unless specifically requested through an appropriate and secure process.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Ensure website functionality
- Remember certain preferences
- Understand website usage
- Improve website performance
- Measure website traffic
- Support marketing or analytics activities, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
6. Third-Party Services
We may use third-party service providers to operate and improve our website and business.
These may include providers for:
- Website hosting
- Appointment booking
- Email communication
- Website analytics
- Security
- Marketing and advertising
- Technical support
Such third parties may process information on our behalf where necessary to provide their services.
We seek to use service providers that take reasonable measures to protect information entrusted to them.
7. How We Share Information
We do not sell or rent your personal information to third parties.
We may share personal information where reasonably necessary with:
- Service providers supporting our website and business operations
- Appointment-booking and communication providers
- Hosting and technical service providers
- Analytics or marketing service providers, where applicable
- Professional advisers where reasonably necessary
- Government authorities, regulators, or law-enforcement agencies where required by law
- Other parties where disclosure is necessary to protect our legal rights, security, or legitimate business interests
We only seek to share information that is reasonably necessary for the relevant purpose.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted to or stored through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Providing services
- Managing appointments
- Maintaining business and transaction records
- Resolving disputes
- Meeting legal, regulatory, accounting, or security requirements
When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information regarding the processing of your personal data
- Raise a concern or grievance regarding the handling of your personal information
Where consent is the basis for processing, you may withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Requests may be submitted using the contact details provided below.
The Digital Personal Data Protection framework specifically recognises consent withdrawal and rights relating to personal data, subject to the applicable provisions and commencement of the relevant provisions.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
We do not knowingly request or collect personal information from children for independent marketing or commercial purposes.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. External Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, applicable laws, or business practices.
Any updated version will be published on this page with a revised Effective Date.
We encourage you to review this page periodically for any changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:
Prop Catalyst
Website: propcatalyst.in
Email: propcatalyst1@gmail.com